Effective October 8, 2026, please send all Data Services Quality support requests by email to:
✉ dsquality@jeeniusai.com
To help us route and respond to your request efficiently, please use one of the following categories in your email subject line, depending on the reason you are contacting us:
Task Deadline Extension Request
When you need additional time to complete an assigned task.
Task Unassignment Request
When you are unable to complete an assigned task and need it removed from your assignments.
Technical Issue or Feature Request
To report a platform issue, bug, or suggest a feature or improvement.
Quality, Training, or Guidelines Support
For questions or suggestions related to quality standards, training, project instructions, or guidelines.
Payment Question or Escalation
For payment questions, discrepancies, missing payments, or other payment-related concerns.
For example:
Subject: Task Deadline Extension Request – [Task ID]
What to include in your email
When contacting us, please include all relevant information, such as:
- Your Reviewer ID
- The relevant Task ID(s)
- The project or training name
- Any screenshots or details that may help us understand your request
Please note: Beginning
October 8, 2026, the Reviewer Master Contact Form should no longer be used for new inquiries. Please use
dsquality@jeeniusai.com for all new Data Services Quality support requests.
Already have a request pending through the form? You don’t need to send it again by email. Our team is still reviewing those requests and will reply as soon as possible.
Thank you for your cooperation and for helping us make this transition smoothly. 💜
